Telegram bots
Telegram bot development for business
Telegram is already on your customers' and employees' phones. A well-built bot turns it into a channel for bookings, loyalty, notifications and everyday internal work — without installing a new app.
What a bot can do for you
- Loyalty programs: collect stamps or points, give rewards and send offers
- Bookings and appointment reminders connected to your calendar
- Notifications for staff: new orders, status changes, alerts
- Internal workflows: requests, approvals and reports from the field
- AI assistants that answer questions from your own data
- Mini apps with forms and screens that open inside Telegram
Tell us what you need to build or automate. We reply personally — no sales scripts, just the engineers who would do the work.Request a quote
Examples from our work
For a restaurant we built Tierra, a loyalty bot where guests collect stamps, earn rewards and receive special offers. In our own booking platform, a Telegram bot notifies staff about new appointments. In logistics, bots keep dispatchers and drivers informed without anyone making phone calls.
You can see more in our portfolio.
Connected to the rest of your business
A bot is only as useful as the data behind it. We connect bots to your database, CRM, booking or accounting system, so that what happens in Telegram is recorded where it belongs. Bots are part of our wider automation work and often the first step before a larger web application.
Frequently asked questions
Do customers need to install anything?
No. If they have Telegram, they simply open the bot from a link or QR code.
Can a bot work in Romanian and Russian?
Yes. Bots can detect the user's language or let them choose it, and every message can be translated.
Can the bot accept requests from our website too?
Yes. A bot can be one of several channels feeding the same system, together with your website forms and admin panel.
Related services
- AI integration and business process automationLet machines handle the repetitive work. We automate the steps your team repeats every day — reading documents, retyping data, chasing statuses, compiling reports — so people can focus on decisions.
- Web application developmentWeb applications that open in a browser, work on any device and are fast enough that people actually enjoy using them — from internal tools to full SaaS platforms.
- CRM development built around your processA CRM should reflect how your company sells and serves customers — not force your team into someone else's pipeline. We build CRM systems that fit your process and connect to the rest of your tools.
The Tafi ecosystem
More from Tafi Solutions
The products we build and run ourselves — for transport companies, their drivers and their accountants.
TAFI AgentTransport management platform: orders, fleet, documents and invoicing in one place.tafi-agent.com
Tafi GPSReal-time GPS fleet tracking with alerts, trip history and apps for iOS and Android.gps.tafi-agent.com
Teltonika GPS trackersOfficial Teltonika partner: trackers for trucks and cars in Moldova and Romania.
Tafi ContabilOnline accounting for Moldova, connected to e-Factura.tafi.md
Tafi mobile appsDriver, Dispecer, GPS, Mecanic and Contabil on the App Store; most also on Google Play.
Got a project in mind?
Tell us what you need to build or automate. We reply personally — no sales scripts, just the engineers who would do the work.
or write directly to [email protected] · +373 69 130 410