CRM
CRM development built around your process
A CRM should reflect how your company sells and serves customers — not force your team into someone else's pipeline. We build CRM systems that fit your process and connect to the rest of your tools.
Why a custom CRM
Generic CRMs are built for an average company. In practice, a transport firm tracks orders and trips, a service business tracks appointments and visits, and a distributor tracks price lists and deliveries. When the CRM does not match, people go back to spreadsheets and the data splits again.
A custom CRM keeps exactly the fields, stages and documents you use, in Romanian and Russian, with the permissions your team needs.
Tell us what you need to build or automate. We reply personally — no sales scripts, just the engineers who would do the work.Request a quote
What we typically include
- Client and contact records with the full history of interactions
- Deals, orders or requests moving through your own stages
- Tasks, reminders and team notifications through Telegram
- Offers, contracts and documents generated from templates
- Invoicing connected to accounting, including e-Factura
- Reports on sales, workload and payments
Connected, not isolated
We connect the CRM to what you already use: your website forms, Telegram, Tafi Contabil for invoices, or operational systems such as TAFI Agent for transport companies. The result is one source of truth for customers instead of five partial ones.
Frequently asked questions
Can you migrate our existing client data?
Yes. We import data from spreadsheets or your current system and check it together with you before switching over.
Can the CRM send invoices?
Yes. Invoicing can be connected to accounting, including fiscal invoices through e-Factura in Moldova.
Is a custom CRM only for large companies?
No. A focused first version that covers your main process can be small, and it grows with the company.
Related services
- Accounting software for Moldova with e-FacturaTafi Contabil is our online accounting program for companies in the Republic of Moldova: fiscal invoices through e-Factura, payroll and a clear view of your money — in the browser, without installation.
- Telegram bot development for businessTelegram is already on your customers' and employees' phones. A well-built bot turns it into a channel for bookings, loyalty, notifications and everyday internal work — without installing a new app.
- Custom software development in MoldovaOff-the-shelf tools make you change the way you work. Custom software does the opposite: it is shaped around your process, your documents and your people.
The Tafi ecosystem
More from Tafi Solutions
The products we build and run ourselves — for transport companies, their drivers and their accountants.
TAFI AgentTransport management platform: orders, fleet, documents and invoicing in one place.tafi-agent.com
Tafi GPSReal-time GPS fleet tracking with alerts, trip history and apps for iOS and Android.gps.tafi-agent.com
Teltonika GPS trackersOfficial Teltonika partner: trackers for trucks and cars in Moldova and Romania.
Tafi ContabilOnline accounting for Moldova, connected to e-Factura.tafi.md
Tafi mobile appsDriver, Dispecer, GPS, Mecanic and Contabil on the App Store; most also on Google Play.
Got a project in mind?
Tell us what you need to build or automate. We reply personally — no sales scripts, just the engineers who would do the work.
or write directly to [email protected] · +373 69 130 410